Terms & Conditions

BKG Consultancy LLC (“BKG”), doing business as Beyond Billable Hours, and its affiliates and subsidiaries (collectively “BBH”, “we”, “us” or “our”) own and operate the educational learning platform www.beyondbillablehours.com (or any successor site) and its related sub-domains, sites, online applications, services and tools (“Platform”). The Platform is provided as a service to you (“you” or “your”) and is intended to allow you to create and share content as an instructor (“Instructor”), and purchase and access the content offered on the Platform as a student (“Student”) (collectively referred to as “Users”, unless specified otherwise). We will provide you with access to the Platform in accordance with the Terms (defined below), along with services in relation to the Platform (together the “Services”). As a Student, you are able to access lectures (live or pre-recorded), handouts, assignments, practice tests (each a “Product”) on the Platform, which will be provided by both Instructors and ourselves.

These Terms of Use and the Privacy Policy (“Terms”) set out the basis upon which you can access and use the Platform and place orders for Products. The Terms apply regardless of how you access the Platform, including any technologies or devices by which the Platform is made available to you.

Any capitalised terms that are not defined in these Terms of Use are defined in the Privacy Policy.

1.1. By accessing, browsing, using, registering with, or purchasing a Product on the Platform, you confirm that you have read, understood and agree to these Terms. If you do not agree with the Terms in their entirety, please do not to use this Platform. If you publish content on the Platform as an Instructor, you must also agree to our Terms of Business.
1.2. We may amend these Terms at any time by posting an updated version. We encourage you to check the Terms regularly for any amendments to it. Your continued use of the Platform will constitute your express consent to these Terms. The “Last Updated” legend above indicates when these Terms were last changed.
1.3. Additional terms and conditions may apply to purchases of Products or use of our Services and to specific portions or features of the Platform, all of which terms are made a part of these Terms. You agree to abide by such other terms and conditions, including, where applicable, representing that you are of sufficient legal age to agree to such terms and conditions.
1.4. Nothing in these Terms affects your statutory rights, either as a consumer or otherwise.

4.1. You do not have to register to explore the Platform, but registering and creating an account ("Account") with us will allow you to access our Services and purchase / upload Products on our Platform. When you register, you consent to providing us with information about yourself. Please see our Privacy Policy to see how such personal data will be used and stored.
4.2.To register an Account, you must be at least 21 years of age and are required to provide true, accurate, complete and current information (including name, date of birth, email address, credit card details, and other details) as requested during the Account creation. You can access and update your details under your “Dashboard” area of the Platform. You authorise us to use any information provided to us in registering to verify your information (including any updated information). Your application for registration must otherwise be acceptable to us in our own absolute discretion
4.2. To register an Account, you must be at least 21 years of age and are required to provide true, accurate, complete and current information (including name, date of birth, email address, credit card details, and other details) as requested during the Account creation. You can access and update your details under your “Dashboard” area of the Platform. You authorise us to use any information provided to us in registering to verify your information (including any updated information). Your application for registration must otherwise be acceptable to us in our own absolute discretion.

4.3. As a Student, you are permitted to share your personal data with Instructors through the Platform (with your consent), including but not limited to e-mail addresses and contact numbers. You can also communicate with the Instructors directly on the Platform through the Community.
4.4. As a User, you are responsible for ensuring that you have the correct materials and resources to be able to access / upload the Products.
4.5. Your Account and access to the Platform is for your own personal use only (as a Student), and internal business use (as an Instructor). You are responsible for maintaining the confidentiality of your Account user name and password and for preventing unauthorised access to your Account. You agree not to share your Account details or allow access to the Platform to any third party, and to accept responsibility for all activities that occur under your Account. Please take all necessary steps to ensure that the user name and password is kept confidential and secure. Please inform us immediately if you have any reason to believe that your user name and/or password has become known to anyone else, or are being, or are likely to be, used in an unauthorized manner. We will never request your Account user name or password through electronic messages.
4.6. As a Student, you will not be charged by us for registering an Account or browsing the Platform. You will only be responsible for making payment for any purchases through the Platform (including any tax on the purchase price, if any). You are responsible for paying your own VAT if you are required to do so as required by applicable law.

5.1. Any references to “you” under this clause ‎5 are strictly intended for Students. Any reference to “you” contained otherwise anywhere in these Terms will have the meaning defined above unless expressly specified.
5.2. In order to access a Product, you must purchase it via the Platform. If the option is available, you may sign up to the Platform by way of subscription. In which case, you authorize us to deduct a (non-refundable) amount of [insert AED] per [month] (in addition to any service charges) for your access to the Platform. Unless you cancel your membership in accordance with these Terms of Use before the billing date, you authorize us to charge the subscription fee for the next billing cycle to your registered payment method. You acknowledge and agree that payments may be subject to additional third party terms, which we may notify to you from time to time.
5.3. You must ensure that you have a valid debit/credit card with sufficient funds registered on the Platform and you hereby confirm that you are authorized to use such funds. This method of payment may be updated from time to time in your Account. You are prohibited from providing payments directly to the Instructor, or any other party outside the Platform under these Terms.
5.4. We may change our subscription plans and the price of our Services from time to time; however, any price changes or changes to your subscription plans will apply no earlier than 30 days following our notice to you.

6.1. Each User understands and agrees that the Platform is provided for the exchange of information and transactions between Students and Instructors and for Users to place, accept, conclude, manage and fulfil orders for the provision of Products offered. Although we will regularly monitor the operation of the Platform, we do not review and check each posted Product and content to search for infringement or illegal activity.
6.2. In no event will we be responsible for any infringement or transaction dispute, including, but not limited to, transaction disputes about quality, safety, breach of warranty, lawfulness or availability of the Products or the payments from Students, as well as any intellectual property infringement by Users.
6.3. You hereby agree to release, indemnify and hold us and our agents, affiliates, directors, officers and employees harmless from all claims, demands, actions, proceedings, costs, expenses and damages (including, but not limited to, any actual, special, incidental or consequential damages) arising out of or in connection with any infringement or transaction dispute about or relating to the Products, or Services on the Platform.

7.1. You may only use the Platform for lawful purposes and you may not use it in a way that breaches applicable law, infringes the rights of anyone else or that restricts or inhibits anyone else's enjoyment of the Platform.

7.2. You represent, warrant and undertake that you will not through the Platform (including the Community) or otherwise:

(a) post or transmit any unsolicited or unauthorized advertising, promotional materials, junk mail, spam, or any other form of solicitation (commercial or otherwise) through the Platform or to any User;

(b) frame or embed the Services (such as to embed a free version of a Product) or otherwise circumvent the Services;

(c) impersonate another User or gain unauthorized access to another User's account;

(d) interfere with or otherwise prevent other Users from accessing the Services;

(e) abuse BBH’s resources, including any individuals representing BBH in providing support services to you;

(f) reverse engineer, extract or use any source code, content or materials from the Platform except as otherwise provided for in the Terms,
including any of our or any User’s trademarks;

(g) use the Platform in contravention of any applicable law nor permit or assist others to do so;

(h) “scrape” the Platform through automated means or “frame” any part of the Platform, and you may not interfere or attempt to disrupt the Platform;

(i) attempt to gain unauthorized access to any portion or feature of the Platform, or any other systems or networks connected to the Platform, or to any of the services offered on or through the Platform, by hacking, password "mining" or any other illegitimate means;

(j) take any action that imposes an unreasonable or disproportionately large load on the infrastructure of the Platform or our systems or networks, or any systems or networks connected to the Platform or to us; or

(k) use any device, software or routine to interfere or attempt to interfere with the proper working of the Platform or any transaction being conducted on Platform or with any other person’s use of the Platform.

8.1. The Platform will allow you to upload or submit content (such as text, images, video, lists, links, and other materials including Products as an Instructor) on the Platform including the Community (“User Generated Content”). You retain all rights in any such User Generated Content that you upload or submit, and warrant that any such User Generated Content submitted by you to the Platform (including the Community) is original (and does not infringe the intellectual property rights of others). You grant us a perpetual, non-exclusive, royalty-free, worldwide, transferable, license to use, store, publicly display, publicly perform, reproduce, modify, create derivative works from, and distribute any such User Generated Content for any purpose without restriction (including in relation to the provision of Products and Services). We may, in our sole discretion, edit or remove any User Generated Content that you upload, for any reason, including for breach of these Terms.

9.1. You will not upload to, distribute, or otherwise publish through the Platform (either as Products, Services or otherwise), the following prohibited content, which includes any content, information, or other material that:

(a) belongs to another person and which you do not own the rights to;

(b) advertises alcoholic beverages or narcotics, whether directly or indirectly;

(c) could induce commitment of crimes such as encouraging killing, rape, drug and psychotropic substances, trafficking drinking alcohol, gambling, magic, juggling and fortune-telling, smoking of all kinds and methods of using them, or any other services or products that are prohibited from advertising;

(d) is harmful, false, malicious, misleading, harassing, blasphemous, defamatory, obscene, pornographic, paedophilic and/or invasive of another's privacy;

(e) is harmful to the economic system in the UAE;

(f) is false and misleading news;

(g) is hateful, racially or ethnically objectionable, disparaging of any person;

(h) harms or abuses children and women, or any other social groups, or incites hatred and violence;

(i) infringes any patent, trademark, copyright or other proprietary rights;

(j) violates any applicable law ;

(k) deceives or misleads the addressee about the origin of your message, and/or is contrary to the codes of conduct and standards of honestly, including compliance with the rules governing business;

(l) communicates any information which is grossly offensive or menacing in nature;

(m) impersonates another person;

(n) includes violation of public morals, or any offense to the youth, or calling to embrace or promote destructive principles or those could mislead the public;

(o) contains software viruses and malicious programs;

(p) threatens the unity, integrity, defence, security of the UAE, friendly relations with foreign states, or public order; or

(q) incites any offence or prevents investigation of any offence or insults any other nation.

10.1. All prices shown for Products on the Platform are in USD and inclusive of Value Added Tax ("VAT") at the applicable rate (where applicable). If your chosen payment method is not denominated in USD, the final price of any Products you purchase will be calculated in accordance with the exchange rate on the date your payment provider processes your payment.
10.2. Each User understands and accepts that the price listed for the Products on the Platform and/or the price paid for the Product includes the commission due to us.
10.3. Prices are subject to change without notice. Prices may change at any time due to markdowns or price changes advised by the suppliers. These price changes can reflect at any time throughout the day and may result in the price of a Product increasing or decreasing. Pricing or availability errors may occur on the Platform. We reserve the right to cancel any orders containing pricing or availability errors, with no further obligations to you, even after your receipt of an order confirmation. We may, at our discretion, either contact you for instructions or cancel your order and notify you of such cancellation.

11.1. When you place an order on the Platform as a Student, it is placed with us and not the Instructors. We list the Products available to you, process your order, inform you by e-mail and collect the payment from you.
11.2. During the checkout process on the Platform, you will be asked to enter your payment details. We offer various payment methods including credit card, debit card and [insert other options].
11.3. We may be required to create an account for you with our third-party payment processors to authorise payments to you. You authorise us to accept their standard terms and conditions and submit your details to them on your behalf to create such an account. We shall not be liable to you for any damage or loss you may incur as a result.
11.4. Where you pay by card, you agree, understand, represent and warrant that the card details provided by you are correct, accurate and current and that you are lawfully authorised to provide us the details and use such credit or debit card to make purchases on the Platform. Under no circumstances shall you use a credit or debit card which is not lawfully owned by you. You further agree and undertake to provide the correct and valid card details when transacting through the Platform. The card details will not be utilised and shared by us or our third-party payment processors unless required for fraud verifications or by law, regulation or court order. We will not be liable for any credit or debit card fraud. The liability for use of a card fraudulently will be on you and the onus to 'prove it otherwise' shall be exclusively on you.
11.5. We do not store your card details which is collected by our third-party payment processor through the Platform. For more information, please see our Privacy Policy.
11.6. We may request a pre-authorisation for some orders placed online with a credit or debit card. This pre-authorization will not be billed to you; however, your card issuer may hold this amount for a short period. Your card issuer determines the length of time the pre-authorization is held. We do this to ensure that the card details are still valid and that you have sufficient funds to complete the transaction.
11.7. While availing any of the payment method/s offered by us, we are not responsible and take no liability of whatsoever nature in respect of any loss or damage arising directly or indirectly to you out of the decline due to:

(i) lack of authorization for any transaction/s;

(ii) exceeding the pre-set limit mutually agreed by you and between your "Bank/s",

(iii) any payment issues arising out of the transaction; or

(iv) decline of transaction for any other reason/s.
11.8. We may request you to provide supporting documents (including but not limited to government issued ID and proof of address proof) to establish the ownership of the payment instrument used by you for your purchase. This is done in the interest of providing a safe online environment to our Users.
11.9. Please note that we do not guarantee the security of personal data that you send to us by email or other form of electronic messaging. Accordingly, please do not send us any payment information using email or electronic messaging. Only use the payment gateway on our Platform. Unless we act either fraudulently or negligently, we will not be liable to you for any losses caused as a result of unauthorised access to the personal and transactional information you provide to us when placing an order.

14.1. The Platform may contain links to other websites. We make no representations or warranties as to the content, privacy practices and other practices of any websites operated by a third party and we do not assume responsibility for the content or practices of such websites. You should check the terms and conditions and privacy policies of all third party websites you visit to understand their procedures.
14.2. If you use any material, or visit any linked website, you do so at your own risk and it is your responsibility to take all protective measures to guard against viruses or other destructive material. We do not endorse and is not responsible for the use of, or the content of, any third party websites. We are not responsible for anything that may happen when you use them.
14.3. Neither you nor any third party acting on your behalf may link to any page of this Platform.
14.4. You or third parties acting on your behalf may not (i) use our or our licensors proprietary marks and logos as meta tags or any other "hidden text"; or (ii) use framing technology to enclose any content included on the Platform, without our prior written consent.

15.1. Unless otherwise expressly stated, all contents of the Platform are copyrights, trademarks, trade dress and/or other intellectual property owned, controlled or licensed by us or one of our affiliates or by third parties who have licensed their materials to us and are protected by the applicable laws. BBH grants you a limited, non-exclusive, non-transferable, and revocable license to use the Platform for the purposes of browsing the Platform and / or accessing the Products and using the Services, subject to your compliance with the Terms.

15.2. We, together with our suppliers and/or licensors expressly reserve all intellectual property rights in all programs, products, processes, technology, content (that is graphics, user interfaces, visual interfaces, photographs, trademarks, logos, sounds, music, artwork and computer code), including but not limited to the design, structure, selection, coordination, expression, "look and feel" and arrangement of such content) and other materials, which appear on the Platform. Access to the Platform does not confer and will not be considered as conferring upon anyone any license under any of our or any third party’s intellectual property rights. Any use of the Platform or its contents, including copying or storing it or them in whole or in part, other than for your own personal, non-commercial use, is prohibited without our permission.

16.1. We and the Instructors may make available various information, Product descriptions, reviews, and other information, data, content, and materials on the website (“Materials”). The Materials are for educational and informational purposes only, and errors may appear from time to time. Before you act in reliance of any Materials, you should confirm any facts that are important to your decision, and verify any Materials you are relying on. We make no warranty as to the reliability, accuracy, timeliness, usefulness, or completeness of any Materials. If you find an error or notice something that does not look quite right on the Platform, we would appreciate it if you let us know by contacting us through the details provided below.

17.1. The Platform is provided on an “as is” and “as available” basis. BKG, its parents, subsidiaries, affiliates, and their respective suppliers, and any of their owners, officers, directors, managers, members, agents, and employees, expressly disclaim (to the fullest extent permitted by applicable law) any and all express, implied, and statutory warranties, including, without limitation, any warranties of availability, merchantability, fitness for a particular purpose, freedom from computer, mobile or internet device virus, title, and non-infringement of proprietary rights.

18.1. To the maximum extent permissible by applicable law, BKG, its parents, subsidiaries, affiliates, and their respective suppliers, and any of their owners, officers, directors, managers, members, agents, and employees:

(a) are not liable for any direct, indirect, punitive, incidental, special, or consequential damages or loss (including, without limitation, incidental and consequential damages, lost profits, or damages resulting from lost data or business interruption) arising out of, or in a way connected with the use or inability to use the Platform and its Services, whether based on warranty, contract, tort (including negligence), or any other legal theory, and whether or not we is advised of the possibility of such damages; and

(b) exclude any and all liability for damages caused by, any problems or technical malfunction of any telephone network or lines, computer online systems, servers or providers, computer equipment, software, failure of any communications due to technical problems or traffic congestion on the internet or on the Platform or combination thereof, including any injury or damage to any users or to any person’s computer related to or resulting from use of the Platform.
18.2. Where it is not possible to exclude liability under applicable law, you agree that our maximum liability for any corresponding claim will be limited to an amount of AED 100.

19.1. You agree to hold harmless and indemnify BKG, its parents, subsidiaries, affiliates, and any of their owners, officers, directors, managers, members, agents, and employees, from and against any claims, liabilities, suits, judgments, litigation costs, causes of action, demands, recoveries, losses, damages (actual and consequential), fines, penalties, and attorneys’ fees or other costs or expenses of any kind or nature arising from or in any way related to your use of the Platform, including, but not limited to, those brought by you or on your behalf in excess of the liability described above, or by third parties as a result of your breach of these Terms, your violation of any law or the rights of a third party, or your use of the Platform.

21.1. If we believe that your conduct is in violation of these Terms (including, in relation to Students, any delay in payment), applicable law, or otherwise harmful to the interests of us or any third party, we may terminate or suspend your access to all or part of the Platform, without a court order and without prior notice to you. Notwithstanding such termination or suspension, you agree that you will continue to be subject to the obligations which, by their nature, survive such termination or suspension, including the obligations relating to payment and intellectual property rights. We also reserve the right to refuse access to the Platform, terminate Accounts, remove or edit content, or cancel your purchase of a Product at our discretion and where possible, with notice to you. If we cancel your purchase, it will be without charge to you.
21.2. You can cancel your Account at any time, and, following cancellation, you will continue to have access to the Platform until the end of your billing period. To the extent permitted by applicable law, payments are non-refundable and we do not provide refunds or credits at any time. To cancel, go to the "Account" page and follow the instructions for cancellation. If you cancel your Account, your Account will automatically close at the end of your current billing period. If you connected a third party payment method to your Account and wish to cancel your Account, you may need to do so through such third party, for example by visiting your account with the applicable third party.

23.1. Severability: If any provision of these Terms of Use is held by a court of competent jurisdiction to be invalid, illegal or unenforceable and can be deleted without altering the essence of these Terms of Use, the invalid, illegal or unenforceable provision will be severed and the remaining provisions will remain in full force or effect.
23.2. No Waiver: Any failure by us to enforce any terms set out in these Terms of Use or other policies with you is not a waiver of our rights to enforce those terms.
23.3. Assignment and third party rights: You may not assign or sub-contract any of your rights or obligations under these Terms of Use to any third party unless we agree in writing. We may assign, transfer or sub-contract any of our rights or obligations under these Terms of Use to any third party at our discretion and without the need for your consent.
23.4. No agency: Despite these Terms, no agency or partnership relationship will be created between us and any User concerning any transactions relating to the Products or Services, whether or not such transactions are entered into via the Platform.

BKG Consultancy LLC (“BKG”), doing business as Beyond Billable Hours, and its affiliates and subsidiaries (collectively “BBH” “we”, “us” or “our”) own and operate the educational learning platform www.beyondbillablehours.com (or any successor site) and its related sub-domains, sites, online applications, services and tools (“Platform”). When an individual signs up to be an instructor on the Platform, they agree to abide by these Terms of Business, together with our Terms of Use and the Privacy Policy ("Terms").

These Terms cover details about the aspects of the Platform relevant to instructors (“you”, “your” or “Instructor”) and are incorporated by reference into our Terms of Use - the general terms that govern your use of the Platform. Any capitalized terms that are not defined in these Terms are defined as specified in the Terms of Use and Privacy Policy.

As an Instructor, you are contracting directly with BKG to provide services to students (“Students”) through the Platform, which includes lectures (live or pre-recorded), handouts, assignments, practice tests (each a “Product”). We will provide you with access to the Platform in accordance with the Terms, along with services in relation to the Platform (together the “Services”). Whilst engaging with the Platform, you may interact with Students and other users, including other instructors (collectively, “Users”).

We may amend these Terms at any time by posting an updated version on the Platform. We urge you to check the Terms regularly for any amendments to it. Your continued use of the Platform will constitute your express consent to these Terms. We will make all reasonable efforts to notify you of all material changes to the Policy.

Nothing in these Terms affects your statutory rights, either as a consumer of services or otherwise.

1.1. The personal information you provide in the course of using the Platform will be used in accordance with our Privacy Policy, the terms of which are hereby incorporated into and form part of these Terms.

2.1. In order to access and interact on the Platform, you will need to submit an application and register as an Instructor. Once we have accepted your application, we will send you a welcome email with your login details to access your account (“Account”) and view your dashboard (“Dashboard”). From the Dashboard you will be able to upload Products, update your Account information, have access to the chat function (“Community”) and your reports which will describe our calculation of the commissions due to you (please refer to clause ‎6).
2.2. To register, you must be at least 21 years of age.
2.3. When you register on the Platform and set up your Account, you:

(a). agree to provide accurate and complete information. Please refer to our Privacy Policy for more details on the personal information we collect and process from you;

(b). agree to promptly update your Account information with any new information that may affect the operation of your Account;

(c). are responsible for maintaining the confidentiality of your password and username, and are fully responsible for all activities that occur under your Account with or without your knowledge; and

(d). warrant that you own or have obtained all licenses, permissions.
2.4. You can access and update your Account (excluding your first name and last name) using the “Edit Profile” area on the Dashboard.
2.5. Please take all necessary steps to ensure that your username and password are kept confidential and secure. Please inform us immediately if you have any reason to believe that your username and/or password has become known to anyone else, or are being, or are likely to be, used in an unauthorised manner.

Instructor’s Platform obligations

3.1. As an Instructor, you are responsible for all the Products that you post on the Platform. In order to upload a Product, you need to fill out a form and comply with the Product Guidelines, in accordance with clause 4 below.
3.2. You represent, warrant and undertake that:

• you either own all content provided by you onto the Platform and such content is original, or you have the necessary licenses, rights, consents, permissions, and authority from third parties to authorize Students to use your Products, and to allow us to host your content as specified in these Terms of Business and the Terms of Use;

• you will keep all communications between you and any Students strictly confidential and not share such communications with any third parties, unless required to by law;

• your Products will not infringe or misappropriate any third party's intellectual property rights;

• you have the required qualifications, credentials, and expertise (including education, training, knowledge, and skill sets) to offer your Products on the Platform; and

• you will ensure a quality of service that corresponds with the standards of your industry in general, and that provides the Students with a positive and engaging user experience.
3.3. You agree that your only means of communication with Students shall take place through the Platform, including through the Community, unless you have received the written consent of Students to communicate with them through other means. You are not permitted to share any personal contact information, including but not limited to e-mail addresses and contact numbers, with the Students.
3.4. You will respond to messages, received from us and from Users through the Platform, as soon as reasonably practicable.
3.5. You represent, warrant and undertake that you will not:

• post or transmit any unsolicited or unauthorised advertising, promotional materials, junk mail, spam, or any other form of solicitation (commercial or otherwise) through the Platform or to any User;

• frame or embed the Services (such as to embed a free version of a Product) or otherwise circumvent the Services;

• impersonate another User or gain unauthorised access to another User's account;

• interfere with or otherwise prevent other Instructors from providing their Services;

• abuse BBH’s resources, including any individuals representing BBH in providing support services to you;

• reverse engineer or attempt to extract the source code of the Platform; or

• extract or use any content or materials from the Platform except as otherwise provided for in the Terms, including any of our or any User’s trademarks or other intellectual property.

When Users click through the Referral Links (defined below) to purchase a Product on the Platform, you may be eligible to receive commissions for successful transaction purchases as described below.

Instructor obligations
You represent and warrant that you will:

implement the links, banners, and other means of linking the Platform on your social media accounts (collectively, “Referral Links”) in accordance with the referral specifications set out on the Affiliate Program (“Referral Specifications”). You will be able to download certain technical materials, including links, HTML code, banner ads, and other content (collectively, “Referral Materials”).
be responsible to maintain and update the Referral Links used on your social media accounts. BBH will notify you via email our Referral Materials. However, as a member of our Affiliate Program and because our information is updated often, it will be necessary for you to update the Referral Materials on your social media accounts to maintain consistency and accuracy between the Platform and the Referral Specifications,
follow and comply with all applicable intellectual property rights (including copyright) and other laws that pertain to your Products and Services, and
not to directly or indirectly, for yourself or on behalf of another, solicit business away from, or solicit, induce, influence, or encourage any of our other Instructors to upload their Products on your personal or other similar platforms, or otherwise alter, terminate or breach their contractual or other business relationship with us.

5.1. Subject to clause ‎5.3, the Instructor acknowledges and agrees that BBH owns all intellectual property rights in the Platform and all content contained within the Platform, including any data submitted by the Students.
5.2. BBH grants the Instructor a limited, non-exclusive, non-transferable, and revocable license to use the Platform for its intended purposes subject to the Instructor’s compliance with the Terms.
5.3. Some parts of the Platform (including the Instructor’s Account) allow the Instructor to upload or submit content (such as text, images, video, lists, links, and other materials). The Instructor retains all rights in any content that the Instructor uploads or submits, and is solely responsible for that content. The Instructor grants BBH a non-exclusive, royalty-free, worldwide, transferable, sub-licensable license to use, store, publicly display, publicly perform, reproduce, modify, create derivative works from, and distribute any such content for the purposes of operating, providing, and improving the Platform. BBH may, in its sole discretion, remove or take down any content that Instructor uploads or submits to the Platform, for any reason, including by a breach of the Terms.
5.4. We are constantly modifying and improving our Platform. We may introduce new features, change existing features, or remove features from the Platform at any time and without notice to the Instructor. If the Instructor provides us with any feedback on or comments regarding the Platform, Instructor grants us the right to use such feedback or comments for any purpose without restriction to or payment by us.
5.5. The Instructor provides BBH with the unencumbered right to use its logo and registered trade marks to display it on the Platform, and otherwise in marketing materials, reports, advertising and any other promotional activities where BBH sees a benefit of utilizing it.

Product Fees

6.1. When submitting Products available for purchase on the Platform, the price for each Product is set at $125,-. Alternatively, you may choose to offer your Product for another price, subject to BBH’s written approval.
6.2. Within the BBH Subscription option the pricing will change to $599,- for six-months access to the platform and $899,- for 12 months-access to the platform. The Subscription will give Students access to all Products available on the platform.
6.3. Law firms or other professional services firms will be offered discounted rates if they purchase Products or Subscriptions in bulk. These payments made to Instructors following the sales of their Products will have these discounts incorporated in the final pay out to Instructors.
6.4. If you opt to participate in the Affiliate Program, we may set a different discounted price or list price for your Product as notified to you in writing.

Instructor Payment

6.5. As an Instructor, your Products are submitted for review and published on the Platform. If your Product receives paid enrolments by Students through the Platform, the fees are transferred to us, and we deduct our commission and any transaction taxes, or fees, if applicable, from that amount before paying you.
6.6. You agree that if a Student purchases your Product through the Platform:

• you will receive 75% of the price of the Product, after taxes or fees, if applicable; and

• 25% of the price of the Product will be retained by BBH as a commission.
6.7. If a Student purchases any Product through your Referral Links:

• you will receive 15% of the price of the Product, after taxes or fees, if applicable;

• 85% of the price of the Product will be retained by BBH and the relevant third party.

6.8. The Products purchased by Students through the Referral Links can be Products made available by other Instructors on the Platform. The fees are transferred to us, and we deduct our commission and any transaction taxes, or fees, if applicable, from that amount before paying you.
6.9. If students opt for a Subscription you will be paid a proportion of that Subscription if your Product receives enrolments by students through the Platform.
6.10. Law firms or other professional services firms will be offered discounted rates if they purchase Products or Subscriptions in bulk. The payments made to Instructors following the sales of their Products to these firms will have these discounts incorporated in the final pay out to Instructors.
6.11. If we change this payment terms, we will provide you 30 days’ notice using prominent means, such as via email or by posting a notice on the Platform. Your continued use of the Platform indicates your acceptance of any updated terms.
6.12. For us to pay you in a timely manner, you must own a PayPal, Stripe, or valid bank account in good standing and must keep us informed of the correct email associated with your account. You must also provide any identifying information or tax documentation (if applicable) necessary for payment of amounts due, and you agree that we have the right to withhold appropriate taxes from your payments. We reserve the right to withhold payments or impose other penalties if we do not receive proper identifying information or tax documentation from you. You understand and agree that you are ultimately responsible for paying any taxes for payments you receive by us.
6.13. In a country that requires BBH to remit national, state, or local sales or use taxes, value added taxes (VAT), or other similar transaction taxes (collectively "Transaction Taxes"), under applicable law, we will collect and remit those Transaction Taxes to the competent tax authorities for those sales. We may increase the sale price at our discretion where we determine that such taxes may be due.
6.14. Payment will be made within 10 days of the end of the month to you to your valid bank account.
6.15. All payments are sent to you through our affiliated payment gateway platform. Please see their terms.

Affiliate program commission

6.16. Except in jurisdictions in which such a transaction is not permitted, you are eligible to earn commissions through Referrals (as defined in clause ‎6.13 below) during the term of these Terms, according to the calculation described in clause ‎6.4 and ‎6.5 above.
6.17. The commission is set up in your Account when you sign up for the Affiliate Program. A “Referral” is a paying Student that you refer from your social media accounts and/or other platforms to our Platform, using the Referral Materials in accordance with the Referral Specifications. Acceptance of a Referral shall be at our sole discretion.
6.18. Payments of commissions will be made to you on an “as is” basis. Payments are disbursed according to the payment method you have selected when registering your Account. If your Account is terminated due to violation of these Terms, we reserve the right to withhold all future payments owed to you.

Subscriptions

6.19. At any time, BBH may establish different pricing models. If this occurs, BBH may notify you of any updated payment terms via email to the email address you provided in your Account. If you are dissatisfied with the updated payment terms, you may stop using the Platform and terminate your Account in accordance with clause ‎9 below.

7.1. You agree that Students have the right to receive a refund, as detailed in the Terms of Use. Instructors will not receive any payment from transactions for which a refund has been granted under the Terms of Use.
7.2. If a Student asks for a refund after we have paid the relevant Instructor payment, we reserve the right to either (in our sole discretion): (1) deduct the amount of the refund from the next payment sent to the Instructor or (2) where no further payments are due to the Instructor or the payments are insufficient to cover the refunded amounts, require the Instructor to refund any amounts refunded to Students for the Instructor's Product.

9.1. Instructions on how to delete your Instructor Account are available here. We will use commercially reasonable efforts to make any remaining scheduled payments that are owed to you before deleting your Account. You understand that if Students have previously enrolled in your Product, your name and that Product may remain accessible to those Students after your Account is deleted. If you need help or encounter difficulty deleting your Account, you can contact us via email at info@beyondbillablehours.com. Once we have deleted your Account, Students can no longer access or purchase your Products.

10.1. You agree that BBH, in its sole discretion, may terminate your use of the Platform or your participation in it, for any reason, upon notice to you. It is BBH’s policy to terminate in appropriate circumstances the Accounts of Users on the Platform. BBH reserves the right at any time in their sole discretion to cancel, delay, reschedule or alter the format of any Product offered through Platform, or to cease providing any part to all of the Platform content or related services, and you agree that BBH will not be liable to you for such an action. If you no longer desire to use the Platform, you may terminate your Account at any time. The rights granted to you hereunder will terminate upon any termination of your right to use the Platform, but the other provisions of this Platform may survive any such termination.
10.2. We reserve the right to refuse you access to the Platform, terminate Accounts, and remove or edit content (including on the Community) at any time and at our sole discretion.
10.3. You may cancel your Account by providing three month’s written notice to us, either through the Platform or via email at info@beyondbillablehours.com. If you choose to do so, all content you uploaded onto the Platform (including all Products) will be removed and deleted within 30 days. You acknowledge and agree that BBH is not responsible for storing or retaining any information submitted onto the Platform by you if you choose to cancel your Account in accordance with this clause ‎10.3.

11.1. To the maximum extent permissible by applicable law, BKG, its parents, subsidiaries, affiliates, and their respective suppliers, and any of their owners, officers, directors, managers, members, agents, and employees:

• are not liable for any direct, indirect, punitive, incidental, special, or consequential damages or loss (including, without limitation, incidental and consequential damages, lost profits, or damages resulting from lost data or business interruption) arising out of, or in a way connected with the use or inability to use the Platform and its content, whether based on warranty, contract, tort (including negligence), or any other legal theory, and whether or not BKG is advised of the possibility of such damages; and

• exclude any and all liability for damages caused by, any problems or technical malfunction of any telephone network or lines, computer online systems, servers or providers, computer equipment, software, failure of any communications due to technical problems or traffic congestion on the internet or on the Platform or combination thereof, including any injury or damage to you or to any person’s computer or systems related to or resulting from use of the Platform.
11.2. Where it is not possible to exclude liability under applicable law, you agree that BKG’s maximum liability for any corresponding claim shall be limited to an amount of AED 100.

13.1. Severability: If any provision of these Terms is held by a court of competent jurisdiction to be invalid, illegal or unenforceable and can be deleted without altering the essence of these Terms, the invalid, illegal or unenforceable provision will be severed and the remaining provisions will remain in full force or effect.
13.2. No Waiver: Any failure by us to enforce any terms set out in these Terms or other policies with you is not a waiver of our rights to enforce those terms.
13.3. Assignment and third party rights: You may not assign or sub-contract any of your rights or obligations under these Terms to any third party unless we agree in writing. We may assign, transfer or sub-contract any of our rights or obligations under these Terms to any third party at our discretion.
13.4. Entire agreement: The Terms (as amended from time to time) set out the entire understanding and agreement between you and us with respect to the use of the Platform.

Your privacy is important to us.

This Privacy Policy sets out how and why BKG Consultancy LLC (“BKG”), doing business as Beyond Billable Hours, and its affiliates and subsidiaries (collectively “BBH”, “we”, “us” or “our”) collect, use, share, transfer, and store personal data in connection with its operation of the Platform, about Platform Users, and provides information about your rights.

This Privacy Policy (“Policy”), the Terms of Use and the Terms of Business (as applicable) (“Terms”) set out the basis upon which you can access and use the Platform and place orders for Products. The Terms apply regardless of how you access the Platform, including any technologies or devices by which the Platform is made available to you.

We are committed to safeguarding the privacy of the personal data that is provided to us or collected by us during the course of our business including the personal data we receive from you through our Platform. This Policy sets out how and why we collect, store and use personal data, and provides information about your rights. Please read the following information carefully to understand our views and practices regarding how we handle your personal data.

Any capitalised terms not defined in this Policy are defined in (i) our Terms of Use, (ii) our Terms of Business, or (iii) are in accordance with Regulation (EU) of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the protection of free movement of this data (General Data Protection Regulation - hereinafter, “GDPR”).

1.1. For the purposes of this Policy, the “data controller” processing your personal information is BKG Consultancy LLC (“BKG”, “we”, “us” and “our”).

1.2. If you have any questions about this Policy, or our processing of your personal data, please contact us at:

E-mail: dataprotection@beyondbillablehours.com or

BKG Consultancy LLC

Sharjah Media City

Al Messaned, Al Bataeh

Sharjah, UAE

2.1. By using the Platform, you consent to our collection, use and disclosure of your personal data in accordance with the terms of this Policy. You can withdraw such consent at any time. However, this will not affect the lawfulness of the processing based on your consent prior to the withdrawal, or where we have other legitimate reasons for processing your personal data under applicable law.

2.2. We may collect and process certain personal data directly from you and/or indirectly from other sources, in particular - from third party platforms you connect with the Platform such as LinkedIn or Facebook, or from publicly available sources (e.g. Internet) which is described in more detail below.

When do we collect personal data?
We collect personal data from you in a variety of ways when you interact with us, both online and offline, depending on how you use the Platform.

Some examples are when you:
• Register as a User or an Instructor on the Platform (as defined in the Terms);
• Purchase a Product or Services (as defined in the Terms);
• Attend any of our networking sessions or events;
• Engage with us through the Platform or signup to our newsletter;
• Upload content on the Platform as an Instructor;
• Visit our website;
• Engage with other Users in the chat function (“Community”) provided on the Platform;
• Conduct a transaction where we collect personal data, including when required by applicable law;
• Contact us for help on using the Platform;
• Participate in a promotion, or survey; or
• Otherwise submit personal data to us along with any related content of the communication

What personal data do we collect?
We collect and process the following personal data:

Information you give us:
• Contact details including name, phone number, e-mail address and address;
• Date of birth, place of birth, place of residence, gender and nationality;
• Identification details of Instructors such as passport copies and Emirates ID / government ID copies;
• Information regarding Instructors’ experience such as education degree(s), work experience, qualifications and accreditations, references and other information included in a CV or professional profile;
• Job titles;
• A photograph of you e.g. where Instructors and Users upload this to the Platform;
• Correspondence details including any information you provide in your communications with us;
• Financial information such as bank account details;
• Electronic identification details where required to access the Platform such as login and password; and
• Social media details such as your username, if you interact with us through those channels.

Information we collect about you online:
With regards to each of your visits on our Platform, we automatically collect the following personal data:

• Technical information, including the Internet protocol (IP) address used to connect your device to the Internet, browser type and version, time zone setting, browser plug-in types and versions, operating system; and
• By using cookies: we may use ‘cookies’ to collect data relating to your general internet usage information about your visit; services you viewed or searched for; page response times, download errors, length of visits, page interaction information (such as scrolling, clicks, and mouse-overs). Please see our Cookie Policy;
• Error reports and performance information of the Products and any problems you experience, including error reports;
• Troubleshooting and help information when you contact us to make a purchase or for support services, phone conversations, or chat sessions with us, which may be monitored and recorded; and
• Your engagement and interaction on the Platform.

Information we receive from other sources:
We may obtain personal data about you from the Instructors (when the Instructors provide us with copies of your written consent), and third party sources such as public databases, joint marketing partners, social media platforms and payment providers. Examples of the information we may receive from these other sources include your name, email address or social media username. We may use the information to better understand you to enhance our ability to provide relevant marketing, and Products to you, enhance the Platform’s user experience and to help prevent and detect fraud.

How we use your personal data

We use your personal data, where permitted by applicable laws to:

Operate our Platform;
Deliver and maintain the Products and Services;
Support or carry out transactions you have requested;
Establish and maintain your Account;
Facilitate your use of our Platform;
Offer the Products and Services;
Provide assistance and respond to your online inquiries;
Authenticate you;
Recruitment;
Help us improve and personalize our Products and Services;
Detect and prevent fraud and other prohibited or illegal activities;
Enforce our Terms;
Manage and protect our Platform;
Provide you with marketing and promotional communications, and deliver targeted and relevant advertising and relevant offers to you, which includes better predicting content and marketing offers that may interest you, through electronic communications, such as email; and
Respond to requests by government or law enforcement authorities conducting an investigation and comply with our legal obligations.

As a User, you will have the option to upload your photograph on the Platform. As an Instructor, you will also upload your photograph on the Platform. We will not use or share this with any third party outside of the Platform without your consent.

If you have any concerns about the use of your photographs or any other personal data, please contact us at the details above.

Legal Basis of Processing
Our legal basis for collecting and using your personal data as described in this Policy will depend on the applicable law, the personal data concerned, and the specific context in which we collect it. In general, we collect and process your personal data for one or more of the following bases:

Your consent. For example, where we have obtained your consent to process your personal data for certain activities. You are free to withdraw your consent at any time by contacting us. If you withdraw your consent, it will not affect the lawfulness of any processing based on your consent before you withdrew it. Where applicable, we may ask for your consent to processing at the point where you provide your personal data (e.g. for direct marketing);

To comply with a contractual obligation, you have to us or we have to you. For example, when you have provided your Product on the Platform, where you have requested a Product or Service, to manage our relationship with you including responding to your queries, to manage your Account or profile, to process any payments and to authenticate the identity of individuals who contact us. We will advise you upon collection whether the provision of your personal data is mandatory and of the possible consequences if you do not provide us with your information;

For compliance with our legal obligations where other laws require the processing of your personal data. For example, taxation and anti-money laundering laws or to establish, defend and enforce our legal rights; or

For our legitimate business interests which include:

o the provision of our Platform and/or relevant Products to Users;
o the carrying out of marketing and profiling activities;
o internal training and quality assurance purposes;
o to carry out surveys;
o to organise events;
o improving and personalising our Products and Services;
o to host and maintain our site;
o to identify potential customers;
o for recruitment purposes;
o for risk management, information security and disaster recovery purposes.

This is provided always that our legitimate interests are not outweighed by any prejudice or harm your rights and freedoms under applicable law.

4.1. As a Student, we will share your personal data with the Instructors.
4.2. In all other cases, we share Users’ personal data to our affiliated payment gateway platforms for the purposes described in this Policy, including (without limitation) to carry out transactions you request, or to make our business (or that of our affiliates) more responsive to your needs.
4.3. We may contact you with information about our Products or offers through Survey Monkey or similar platforms. We will only share your personal data with our affiliates and payment gateways platforms who agree to protect your personal data and use it solely for the purposes specified by us.
4.4. In addition, we will share your personal data with sales agents and channel partners, for the limited purposes of selling, marketing or providing support for the Platform and the Products offered through it. We will share your personal data with our professional service providers (such as legal, audit, finance and insurance advisors) for the purpose of us operating our business.
4.5. We will also disclose your personal data in connection with law enforcement, fraud prevention or other legal action; as required by applicable law or regulation; or if we reasonably believe it is necessary to protect BKG, the Platform, other Users or the public. If BKG is sold or merges with another company, we will disclose your personal data for the continuity of business purposes.
4.6. These third parties will generally be required to comply with similar undertakings of privacy and confidentiality.

6.1. We use up-to-date information storage and security to hold your personal data securely in electronic and physical form, to protect your personal data from unauthorized access, improper use or disclosure, unauthorized modification or unlawful destruction or accidental loss. Whilst we have put in place physical, electronic and managerial procedures to secure and safeguard your personal data, we cannot guarantee that the personal data provided by you or that is transmitted via the Platform or by electronic messaging is totally secure and safe and you provide it at your own risk.
6.2. We encourage you to keep any passwords you use confidential and to be careful to avoid “phishing” scams where someone may send you an electronic message that appears to be from BKG asking for your personal data. BKG will not request your ID or password through electronic messages.

7.1. Your personal data may be transferred to and stored in servers and facilities located in countries outside the country in which you reside, including the United Arab Emirates, Greece and the Netherlands. Some of these countries may be deemed to provide an adequate level of protection, however some may not provide the same level of data protection as the country in which you reside.
7.2. We only transfer personal data to such countries when it is necessary for the Products and Services we provide you and any such transfers are subject to appropriate safeguards that assure the protection of your personal data, such as approved contractual arrangements (as appropriate) or otherwise in accordance with applicable laws, including the GDPR. For further information on transfers, please contact us at dataprotection@beyondbillablehours.com.

8.1. You may choose to receive marketing communications from us by indicating your preferences. Opportunities to select your preferences include the following:

• You can click “unsubscribe” in any marketing electronic communications we send you, or by sending us an email at dataprotection@beyondbillablehours.com.

• The Account settings on the Platform allow you to choose whether you wish to receive marketing communications from us, and to subscribe or unsubscribe to newsletters about our Products; and

• You can visit our List Removal Page to manage your marketing preferences or submit a request to be removed from our advertising and marketing lists (telephone and email).
8.2. Any marketing by us, or any third parties on our behalf, will be conducted in accordance with applicable laws and include (where applicable) methods to allow you to express your preferences (including the possibility of being removed from our advertising and marketing lists as set out above).
8.3. As some promotions, are developed in advance, you may sometimes receive marketing communications after we receive your preference request, however we will action your request promptly. If you opt out of receiving marketing communications, we may still communicate with you in connection with transactions you request and/or service related matters.

9.1. You have the following data subject rights. Please contact us using the contact details below to exercise any of your rights:

• Access: you have the right to request information about how we process your personal data and to obtain a copy of that personal data.

• Rectification: you have the right to request the rectification of inaccurate personal data about you and for any incomplete personal information about you to be completed.

• Lodge a complaint: you have the right to lodge a complaint about the way we handle your personal data with the relevant data protection regulator.
9.2. Under certain conditions, you have the following rights:

• Erasure: you have the right to request erasure of your personal data.

• Restrict and object to processing: you have the right to request us to restrict the processing of your personal data e.g. blocking any further use of your personal data and in certain circumstances you have the right to object to processing including for direct marketing.

• Right to data portability: you have the right to request us to transfer personal data we have collected about you to another organisation or directly to you.
9.3. In addition to the above, you have the right to withdraw your consent to the processing of your personal data at any time with effect for the future. Such withdrawal has no effect on any past processing, i.e. it does not affect the lawfulness of the personal data processing based on consent before the withdrawal of consent.
9.4. If you have any questions about the type of personal information we hold about you or if you wish to request correction of personal information we hold about you, please send a written request to dataprotection@beyondbillablehours.com. While we will make reasonable efforts to accommodate your request, we reserve the right to reject such access requests or to impose restrictions or requirements upon such requests if required or permitted by applicable law.

This Cookie Policy provides for details of the cookie and other tracking technologies (collectively “Cookies”) which we use on our Platform, and the information which is collected using the Cookies and how it is being used. The Cookies that we use allow our Platform to work properly, and it helps us to understand what information is most useful to you whilst accessing our Platform. By using Cookies, we are able to provide you with a better experience and improve our Platform by better understanding how you use it.

We also use advertising identifiers which are similar to cookies and are found on many mobile devices and tablets. Like cookies, advertising identifiers are used to make online advertising more relevant. Advertising cookies and advertising identifiers use information about your use of our Platform, your response to ads and electronic messages, and to deliver ads that are more relevant to you. These types of ads are called “internet based advertising”.

Any capitalised terms not defined in this Cookie Policy are defined in our Terms of Use, Terms of Business or Privacy Policy.

Cookies are small text files that are stored on your internet browsing device (e.g. computer, tablet or phone) when you visit or use our Platform or see one of our adverts elsewhere on the internet. Cookies enable us to ‘remember’ who you are when your computer or device first visits our Platform, to remember your preferences, and to keep you logged in for repeat visits, if you consent. Information from Cookies may include information relating to your use of our Platform, and information about your computer or device (such as IP address and browser type), and demographic data. Most browsers accept Cookies automatically, but you can set your browser to notify you when you receive a Cookie or to reject Cookies generally.

Some of the types of Cookies on our Platform can be categorised as follows:

1. Strictly Necessary Cookies. As the name suggests, these are Cookies that are required for the operation of our Platform, and provide basic functionality (like accessing content or logging in). They include, for example, Cookies that enable you to log into our Platform, make purchases and avail our services. Without these cookies, you will not be able to access some parts of our Platform. These Cookies do not typically contain any information that personally identifies you.

2. Performance Cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our Platform. This helps us to improve the way our Platform works, for example, by ensuring that Users are finding what they are looking for easily. These Cookies do not typically contain any information that personally identifies you.

3. Functionality Cookies. These are used to recognise you when you return to our Platform, and they remember data about your browser. These Cookies enable us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region). These Cookies may collect your personal data to the extent you have disclosed, and if you do not accept these Cookies, then it may restrict the content on our Platform, and affect the performance and functionality of our Platform to you.

4. Targeting or Advertising Cookies. Targeting Cookies are used to help in providing Users with adverts that are relevant to them by collecting information about their browsing habits and Platform usage. They can also be used to allow third parties to display relevant and personalised ads to Users through their networks, to measure the effectiveness of advertising campaigns and to limit the number of times you see the same advert. If you do not allow these Cookies, you will experience less targeted advertising.

5. Analytics Cookies. These allow us to understand how you use our Platform. For example, how efficiently you are able to navigate around it. They help us understand your experience of our Platform.

6. Third Party Cookies. Our Platform may also display content from a third party website or service, which may result in Cookies from third parties being stored on your hard drive or browser. Third-party Cookies are not placed by us; instead they are placed by third parties that provide services to us and/or to you. We do not control the storage and use of these Cookies by these third parties and you should refer to the privacy policies of the relevant third parties for more information. Third party Cookies are used on our Platform purely for analytics and marketing purposes (they work in the same way as Analytics Cookies described above).

7. Persistent Cookies. these Cookies are those that remain on your computer or device for a predetermined period and are activated each time you visit our Platform. Any of the above types of Cookies may be a Persistent Cookie.

8. Session Cookies: Session Cookies are temporary and only remain on your computer or device from the point at which you visit our Platform until you close your browser. Any of the above types of Cookies may be a Session Cookie.

9. Social Media Cookies. These cookies enable social media functionality, like sharing content with friends and networks (they work in the same way as Targeting or Advertising Cookies described above).

Cookies on Our Site are not permanent and will expire as indicated in the table below.

For more details of the personal data that we collect and use, the measures we have in place to protect personal data, your legal rights, and our legal obligations, please refer to our Privacy Policy. For more specific details of the Cookies that we use, please refer to the tables below.

Name of Cookie	Provider	Purpose	Expires
nsr	m.stripe.network	Used to process payments for our website.	When you close your browser
cookiesEnabled	checkout.stripe.com	Used to process payments for our website.	When you close your browser
__stripe_sid	checkout.stripe.com	Used to process payments for our website.	When you close your browser
__stripe_mid	checkout.stripe.com	Used to distinguish users.	1 year
ab_disable_remember_	checkout.stripe.com	Used to process payments for our website.	7 years
checkout-test-session	checkout.stripe.com	Used to process payments for our website.	10 years
cid	checkout.stripe.com	Used to process payments for our website.	for ever
vuid	vimeo.com	These cookies are used by Vimeo to collect analytics tracking information.	1 year
player	player.vimeo.com	These cookies are used by Vimeo to collect analytics tracking information.	1 year

Name of Cookie	Provider	Purpose	Expires
hblid	Beyondbillablehours.com	a visitor identifier that we use only on your site to remember this visitor between visits	2 years
wcsid	Beyondbillablehours.com	a session identifier that we use only on your site to keep track of a single chat session	When you close your browser
olfsk	Beyondbillablehours.com	storage identifier that we use to maintain chat state across pages (e.g. message history)	2 years
_okbk	Beyondbillablehours.com	extra state information (e.g. chat box being open/closed)	When you close your browser
_ok	Beyondbillablehours.com	most recent Olark site ID (security measure)	When you close your browser
_oklv	Beyondbillablehours.com	the Olark loader version (for improved caching)	When you close your browser
_okla	Beyondbillablehours.com	used for caching purposes (loaded from CDN vs. loaded from our infrastructure)	When you close your browser
_okgid	Beyondbillablehours.com	used for caching by setting a hash for assets to determine if they have changed and if they need to be refreshed	When you close your browser
_okac	Beyondbillablehours.com	used for caching by setting a hash for assets to determine if they have changed and if they need to be refreshed	When you close your browser

Name of Cookie	Provider	Purpose	Expires
pubsub_cookie	Beyondbillablehours.com	This cookie is used for the freshchat service	When you close your browser
hop-	Beyondbillablehours.com	This cookie is used for the freshchat service	When you close your browser
	Beyondbillablehours.com	This cookie is used for the freshchat service	When you close your browser
_	Beyondbillablehours.com	This cookie is used for the freshchat service	1 year
pnctest	Beyondbillablehours.com	This cookie is used for the freshchat service	1 year

Name of Cookie	Provider	Purpose	Expires
ZD-referrerPolicy	Beyondbillablehours.com	Stores referrer tags	Forever
ZD-zE_oauth	Beyondbillablehours.com	Stores the authentication token once the user has been authenticated.	2 hours
ZD-currentTime	Beyondbillablehours.com	Sets the time when page loads.	Forever
ZD-settings	Beyondbillablehours.com	Stores a hash of settings so that we don't keep sending blips after the initial one	Forever
ZD-suid	Beyondbillablehours.com	Session id for pathfinder.	20 minutes
ZD-buid	Beyondbillablehours.com	Collects Machine ID.	Forever

Name of Cookie	Provider	Purpose	Expires
_ga	Beyondbillablehours.com	Google Analytics: Registers a unique ID that is used to generate statistical data on how the visitor uses the website.	2 years
_gat	Beyondbillablehours.com	Google Analytics: Used by Google Analytics to throttle the request rate.	When you close your browser
_gid	Beyondbillablehours.com	Google Analytics: Registers a unique ID that is used to generate statistical data on how the visitor uses the website.	When you close your browser
collect	Beyondbillablehours.com	Google Analytics: Used to send data to Google Analytics about the visitor's device and behaviour. Tracks the visitor across devices and marketing channels.	When you close your browser

Name of Cookie	Provider	Purpose	Expires
__smToken	Beyondbillablehours.com	The __smToken is set once you login to Sumo and is checked to verify whether you are logged into Sumo or not.	1 year
__smSmartbarShown	Beyondbillablehours.com	Is set when the Smartbar is shown	50 years
__smVID	Beyondbillablehours.com	Used to display relevant advertising	1 month
__smSessionId	Beyondbillablehours.com	Used by Sumo to establish a cookie on a users computer to begin a session to enable Sumo products	When you close your browser

Name of Cookie	Provider	Purpose	Expires
__hstc	Beyondbillablehours.com	The main cookie for tracking visitors. It contains the domain, utk (see below), initial timestamp (first visit), last timestamp (last visit), current timestamp (this visit), and session number (increments for each subsequent session).	2 years
hubspotutk	Beyondbillablehours.com	This cookie is used for to keep track of a visitor's identity. This cookie is passed to HubSpot on form submission and used when de-duplicating contacts.	10 years
__hssc	Beyondbillablehours.com	This cookie keeps track of sessions. This is used to determine if we should increment the session number and timestamps in the __hstc cookie. It contains the domain, viewCount (increments each pageView in a session), and session start timestamp.	30 min
__hssrc	Beyondbillablehours.com	Whenever HubSpot changes the session cookie, this cookie is also set. We set it to 1 and use it to determine if the visitor has restarted their browser. If this cookie does not exist when we manage cookies, we assume it is a new session.	session
messagesUtk	Beyondbillablehours.com	This cookie is used to recognize visitors who chat with you via the messages tool. If the visitor leaves your site before they're added as a contact, they will have this cookie associated with their browser. If you have a history of chatting with a visitor and they return to your site later in the same cookied browser, the messages tool will load your conversation history with that visitor.	session

Before we place Cookies on your computer or device, you will be shown a banner requesting your consent to set these Cookies. Your acceptance of our Cookie Policy is deemed to occur when you press the “accept all Cookies” button on our Cookie banner or when you have selected your preferred Cookie options in our Cookie Manager and pressed the “Continue” button. You may, if you wish,deny consent to the placing of Cookies unless those Cookies are strictly necessary or functionality related. Where you click accept to “marketing communications from us” you also accept our Targeting and Advertising Cookies.

If you wish to restrict or block the Cookies we use on our Platforms, another way you can do this is within your browser settings. Most internet browsers allow you to determine whether you wish to disable all Cookies or only third party Cookies. The Help function within your browser should tell you how to do this. For further information about Cookies please visit www.allaboutcookies.org. For information about advertising Cookies and instructions on how to disable them, visit www.youronlinechoices.com.

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Who we are

We are the leading soft skill e-learning platform for the professional services sector.

Name of Cookie	Purpose	Strictly Necessary	Expires
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Terms & Conditions

Terms of Use

1. TERMS

2. PRIVACY POLICY

3. SERVICES

4. ACCOUNTS

5. CONDITIONS RELATING TO STUDENTS

6. TRANSACTIONS BETWEEN STUDENTS AND INSTRUCTORS

7. YOUR USE OF THE PLATFORM

8. USER CONDUCT AND USER GENERATED CONTENT

9. PROHIBITED CONTENT

10. PRICES

11. PAYMENT

12. PROMOTIONS

13. CHANGE OF WEBSITE AND CESSATION OF OPERATIONS

14. LINKS

15. INTELLECTUAL PROPERTY

16. MATERIALS AVAILABLE ON THE PLATFORM

17. DISCLAIMER OF WARRANTY

18. LIMITATION OF LIABILITY

19. INDEMNITY

20. ENTIRE UNDERSTANDING

21. TERMINATION AND CANCELLATION

22. ELECTRONIC COMMUNICATIONS

23. GENERAL TERMS

24. GOVERNING LAW, JURISDICTION AND LANGUAGE

25. ASSISTANCE

Terms of Business

1. PRIVACY POLICY

2. REGISTRATION

3. YOUR OBLIGATIONS

4. UPLOADING YOUR PRODUCT

5. CONTENT

6. INSTRUCTOR PAYMENT, FEES AND COMMISSIONS

7. REFUNDS

8. PROMOTIONS

9. DELETING YOUR ACCOUNT

10. TERMINATION RIGHTS; DISCONTINUATION OF COURSES AND CONTENT

11. LIMITATION OF LIABILITY

12. GOVERNING LAW AND JURISDICTION

13. GENERAL TERMS

14. ASSISTANCE

Privacy Policy

1. WHO IS RESPONSIBLE FOR DATA PROCESSING & HOW TO CONTACT THEM?

2. COLLECTION OF PERSONAL DATA

3. PURPOSES

4. SHARING YOUR PERSONAL INFORMATION

5. COOKIES AND SIMILAR TECHNOLOGIES

6. SECURITY

7. TRANSFERS OF PERSONAL INFORMATION

8. YOUR COMMUNICATION PREFERENCES, OPTING OUT OF MARKETING

9. YOUR RIGHTS

10. HOW LONG WE KEEP YOUR PERSONAL INFORMATION

11. LINKS TO THIRD PARTY SITES

12. CHANGES TO THIS PRIVACY POLICY

Cookie Policy

WHAT IS A ‘COOKIE’?

HOW DO WE USE COOKIES?

‘COOKIE’ TYPES

WHAT COOKIES DO WE USE?

HOW TO REJECT AND MANAGE YOUR COOKIES?

CHANGES TO THIS COOKIE POLICY

CONTACT US

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